COVID-19 (Coronavirus) Update

We are doing our best to support all our clients during this difficult time. With the situation changing so rapidly, we advise all clients with general queries about how Coronavirus will be dealt with under their policy, please refer to the buttons provided below. 

Each policy responds differently so we will be happy to advise on an individual basis, but this will obviously involve delays – please bear with us. If you can’t get through on the telephone, please send an email to and we will respond as soon as possible. 

UPDATE - 17/04/2020

Due to the extension of the “lockdown” period, there may be insurance implications for your business:


Government restrictions mean many businesses have closed temporarily which can result in buildings currently being left unoccupied. The length of period each insurer will allow a property to be unoccupied before they need to be notified varies, so please check your policy documents.


If your insurance policies have unoccupied / security conditions and your properties were unoccupied prior to the COVID-19 outbreak, or are closed due to another reason unrelated to the outbreak, then the usual security conditions required by their insurer are the same as before the outbreak. These Conditions may include weekly visits, removal of combustible waste, switching off gas, water and electricity and sealing letterboxes for example and you should check your policy for details.  If you are in doubt, please contact us.


For premises that have become unoccupied during the COVID-19 outbreak due to Government restrictions, a number of insurers are relaxing their policy requirements for the time being. During this period, insurers will continue to review their position, so please check with us or visit your insurer’s website for the latest position.

Contact us immediately if:

      ·         The outbreak has left you unable to comply with the policy requirements, as your insurers need to be informed 

                 and any arrangement with insurers to relax or vary the requirements needs to be agreed in writing.

      ·         Your property policy has multiple underwriters, as each of these might have different unoccupancy conditions.

      ·         You are in any doubt at all.

      ·         If you are unable to meet your direct debit instalment payments your provider may be able to offer a payment holiday.

This pandemic has caused implications on different classes of insurance, which may have an impact on your policies, depending on the type of policy you have. If you are in any doubt, please call us on 01844 260936 or email .

Insurance Advice

Business Advice

UK Government: Coronavirus Guidance for Employers and Businesses

UK Government: Government Financial Support

Federation of Small Business (FSB): COVID-19: Advice and guidance for small businesses and the self-employed

English Business Helpline – Call: 0300 456 3565 Monday to Friday, 9am to 6pm

Welsh Business Helpline – Call: 0300 060 300 Monday to Friday, 8:30am to 5:30pm

Scottish Business Helpline – Call: 0300 303 0660 or textphone 0800 023 2071 Monday to Friday, 8:30am to 5:30pm

Northern Ireland Business Helpine – Call: 0800 181 4422 Monday to Friday, 8:30am to 5pm

Remote Working Tools

Zoom Video Conferencing: Remote video conferencing

SlackTeam collaboration instant messaging platform

Google DriveFile storage and synchronisation service

KrispApp that allows you to mute background noise during calls



We are not linked to any other broker, insurance company or shareholder:
we work for YOU


Over 30 years of combined experience: we know what insurance YOU need


Over the phone, in person or via email: insurance arranged how YOU want it
to be


Very Good Advice

Very good advice and good premiums negotiated for us that fit the business well.

Rob Taylor

Professional, Efficient and Very Helpful

Pearson Insurance Services are professional, efficient, and very helpful.

Paul Hughes

Excellent service – thoroughly

Excellent service – thoroughly recommend

Andrew Noble
Glencore Agriculture UK Ltd

Personal service

I’ve been using Pearsons Insurance services for many years now. The personal and speedy service I receive is second to none. Highly recommend them.

Sue Queenborough

Helpful & Professional

Always such a helpful and professional service.

Dinah Boulton

Reliable Insurance Products

I can highly recommend Sandra and the team at Pearson – it is not until you need to make a Claim that you really know the insurance you have can be relied upon. Recently we went through the Claim process – Sandra was very helpful and the insurers easy to deal with!

Ben Dodd

Competitive, Professional Service

Sandra provides a competitive, professional service with delightful charm & personality. A highly recommended service.

Simon Fraser

When Pearson Insurance was recommended to me it was a great relief

When first widowed I found dealing with house, car insurance etc. daunting. When Pearson Insurance was recommended to me it was a great relief.
Over the years I have found their service to be highly professional, reliable and very competitive.

Ruth Margaret Wallace

Good Sure Footed Service

Good sure footed service. Thank you.

Hugh Gage

Continuously Out Performed my Expectations

Sandra has placed corporate and personal insurance for me and my family for a number of years and has continuously out performed my expectations.

Steven McLaughlin

Would highly recommend!

We were going through a large contract acquisition and as a result, we needed to look for benefits/insurance for the transferring staff.

I was recommended Pearson Insurance and got in touch with Sandra Tomes.

Sandra was SO helpful and explained everything fully to me. She really took her time to make sure I understood the policies and what was on offer to us. Sandra was very professional and I would highly recommend her to anyone looking for insurance.

I look forward to working with Sandra and Pearson Insurance in the future.

Sian Macintyre

Good Competitive Price

Very good. Sandra looks after everything for me and always gets me a good competitive price.


Nick Reeves

Fantastic Person to Deal With

Fantastic person to deal with, always calm, helpful, professional, knowledgeable.

Hilary Westall

Professional Broker Dedicated to providing a great service.

I have been a client of Pearson Insurance Brokers for a number of years and its a pleasure to work alongside Sandra and her colleagues.
They are very professional and dedicated providing a great level of service to their clients and customers.
I would highly recommend them to anyone seeking any kind of cover for their Insurances.

Paul Sullivan

Excellent service

Was so lovely to speak to a friendly helpful voice who took care and patience to listen and advise.
Thank you Sandra I would definitely recommend *****

Debbie shaw

5 Star Service

A perfect company to make insurance understandable and easy. Would highly recommend especially when they can help to save £300.00 per month.
It is lovely to be treated like a person and not a number, Thank you so much

Allie Cherry

Highly Experienced and Professional Broker

Sandra is a highly experienced and professional broker who is always seeking the best for her clients, not only in terms of price but also cover options. You’ll be hard pressed to find any better!

Stephen Smyth

Exemplary Service

Sandra is meticulous and will support even the most disinterested layman through the process of gaining only the relevant insurance cover for their needs. She offers an exemplary service.

Patricia Hay

Attentive Service

Attentive service at an excellent price

S. Dell Investments Limited
S.Dell & Sons Investments

Very friendly and helpful team.

Very friendly and helpful team.

Sara Holyoake
Croft garage

I love working with the team from Pearson Insurance.

I love working with the team from Pearsons Insurance. Sandra & Dave are highly experienced insurance professionals that offer a truly personalised service. They care about & value their customers.

This year (2019), I was looking to renew my house contents insurance & having been insured with by incumbent insurer for many years, I would have expected to have a great deal. Year on year my premiums have increased by around 10% & when asked about a better deal my insurer had no ability to be dynamic in pricing and offer one. So, I asked Pearson’s if they could deliver a better deal. I was amazed when they managed to shave more than £300 of the cost of my renewal or more than a third of the cost!.

Speaking with Sandra & Dave about finding a better rate for my insurance has been brilliant. When my business & personal insurance requirements come up for renewal I shall be talking to them as my first port of call.

James Brodie

Family Insurance over the last 10 years

Sandra has arranged all my family insurances over the last 10 years (cars, house, business). Pearson insurance has always found me good deals with no dodgy “small print” and full cover.


Jenny McLaughlin

Efficient and Affordable

I have used Sandra for maybe 8 years now and she is always very efficient and affordable.

Ange Lowdon

Always Happy to Help

Excellent personal service, highly knowledgeable and always happy to help and offer guidance.

Martin Niblett

Merging of companies

Fantastic service from a really considerate team.

I recently merged two companies and the Professional Indemnity Insurance became very complicated as it had to cover past risk from both companies which worked in very different sectors, from domestic structure to marine structures.

Sandra and her team spent many hours trying to get the right cover for the right price. I had asked them to find the insurance at short notice so the pressure was on. After days of effort they found the right policy and at a great price.

Would not hesitate to recommend this company for any of your insurance needs.

Thanks again Sandra.

Donald Hughes

Fantastic Serivce

Fantastic service and knowledge.

Paul Gartshore

Always a Pleasure

Always a pleasure to do business with.

Paul Trauberman

No Need to Worry

One does not need to worry when Sandra is on the case.

Ash Chavda

Warm, Personal and Knowledgeable Service

I very much appreciated the warm, personal and knowledgeable service . Sandra has a wealth of knowledge of the insurance sector and was therefore able to tailor the policy specific to my situation . I have now used Pearson Services for some years and for different policies, travel and medical, and house insurance . I commend them without reservation .

Owen Davies

Highly Recommend to Others

Pearson Insurance Company was always prompt and kind to take care of their clients. That’s happened to me.
I always had all answers to my questions, in a precise and correct way.
I highly recommend to others this company.

Paolo Repetti

Amazing People

I know Sandra at Pearsons since nearly ten years and have to say that the great hip, assistance and care received has no equal in any other service received in my whole life. She is a highly competent broker, very kind, generous and a great solution finder.
As she has been assisting my company and myself individually for such a long time I consider Sandra a precious friend I am glad to have met in my life.

Laura Petruso

Look no further, the is the only insurance broker you need!

Sandra and the team at Pearson are the only people you need to speak to you for all your insurance needs. Since using them I have started switching all my insurance policies over to them and every time they come up trumps. Fantastic service, competitive pricing, and first-rate policies. I have already recommended many friends and colleagues to them and will continue to do so.

Torquil Rowley

A Very Personal and Tailored Service

Sandra Tomes and Dave Goves provide a top class service to clients. They go the extra mile to obtain the best quotes for customers. A very personal and tailored service is provided. I can highly recommend Pearson Insurance and always go to them first for all our insurance needs.

Elizabeth Ferrigno
Primary Care Law

Extraordinary Commitment to Customer Service

I found Pearson Insurance Services about 10 years ago, when one of the big name companies, who held our Home Insurance at the time, reneged on a commitment to cover the risk on the storage in a secure and alarmed barn attached to our home, of our belongings, during a period of redevelopment. From the outset, Sandra has repeatedly demonstrated creativity in finding cost effective solutions to such unconventional insurance needs.

In addition, her network of contacts in the insurance world has provided satisfactory and competitive solutions, in areas that she does not cover herself such as health insurance.

Sandra and her team demonstrate an extraordinary commitment to customer service – a recent call to their customer service number over the weekend found Sandra herself manning the phone. On a day to day basis, business is handled with thoroughness, diligence and efficiency.

Pearson Insurance Services has become my first port of call for any insurance need, and I am routinely recommending them to friends and business acquaintances.

James Benfield

Our request for a quote

Our request for a quote to compare our existing house insurance was dealt with very efficiently and we were very happy with the outcome which we accepted.

David and Pat Trasler

Above and beyond

Sandra and the team went above and beyond to get my daughter’s car insurance as competitive, she is 21 and needs business use, she had points on her licence which made the normal comparison site very expensive but Sandra and her team spent effort and time and managed to save a sizeable amount than anyone else, this was done efficiently and kept us informed at all time. A great service and outcome. Thanks !

Andrew McCulloch

Excellent service from a local insurance provider

We have been insured with Pearson Insurance Services for several years now, and we have found the service from Sandra and her team to be excellent. Any issues are dealt with promptly and it is always service with a smile. We support local businesses and are pleased to have our insurance arranged through a business based near Thame.

Helen Johns

The service has been excellent,

The service has been excellent, quick and without fuss, finding the appropreate product to suit my needs.

I would highly recommend Pearson Insurance.

michael green